1. Who We Are

AircraftInspecti ("we", "us", "our") is a software product operated by AircraftInspecti. Our platform is designed for aircraft technical representatives and aviation professionals. For any privacy-related questions, contact us at techrep@aircraftinspecti.com.

2. Data We Collect

We collect the following categories of personal data:

• Account information: name, email address, and password when you register
• Professional information: role, company, and aviation-related details you choose to provide
• Inspection data: photos, findings, checklists, reports and other content you create within the platform
• Usage data: pages visited, features used, device type, browser, IP address and timestamps
• Payment data: billing information processed securely through Stripe — we do not store card details directly
• Communications: emails or messages you send us

3. How We Use Your Data

We use your data to:

• Provide, operate and improve the AircraftInspecti platform
• Send transactional emails — account confirmations, password resets, invoices
• Send product updates and launch notifications (you can unsubscribe at any time)
• Analyse usage patterns to improve features and fix issues
• Comply with legal obligations
• Prevent fraud and protect platform security

We do not use your data for advertising or sell it to third parties.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your data on the following legal bases:

• Contract: to provide the services you have signed up for
• Legitimate interests: to improve our platform, ensure security and prevent abuse
• Consent: for marketing communications, which you can withdraw at any time
• Legal obligation: where required by applicable law

5. Data Storage and Security

All data is stored on servers located in the European Union (Ireland) by default. We implement the following security measures:

• All data encrypted in transit using TLS 1.3
• All data encrypted at rest using AES-256
• Row-level security — users can only access their own project data
• Multi-factor authentication available for all accounts
• Regular security reviews and access controls

6. Third-Party Services

We use the following third-party services to operate the platform:

• Supabase — database and authentication (EU data residency)
• Stripe — payment processing (PCI-DSS compliant)
• Anthropic Claude API — AI-powered receipt data extraction
• Vercel — website hosting
• Google Analytics — anonymous website usage analytics
• GoHighLevel — CRM and marketing communications
• Resend / SendGrid — transactional email delivery

Each of these providers operates under their own privacy policies and data processing agreements. We only share the minimum data necessary for each service to function.

7. Cookies

We use cookies for the following purposes:

• Essential cookies: required for authentication and platform functionality
• Analytics cookies: Google Analytics to understand how users interact with our website (anonymised)

You can disable cookies in your browser settings. Disabling essential cookies may affect platform functionality.

8. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will permanently delete all associated personal data within 30 days. Anonymised usage data may be retained for analytical purposes.

9. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

• Access: request a copy of all personal data we hold about you
• Rectification: correct inaccurate or incomplete data
• Erasure: request deletion of your data ("right to be forgotten")
• Portability: receive your data in a structured, machine-readable format
• Restriction: request that we limit how we process your data
• Objection: object to processing based on legitimate interests
• Withdraw consent: for any processing based on consent, at any time

To exercise any of these rights, contact us at techrep@aircraftinspecti.com. We will respond within 30 days.

10. Children's Privacy

AircraftInspecti is a professional platform intended for adults. We do not knowingly collect data from individuals under the age of 18. If you believe a minor has submitted data to us, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email. Continued use of the platform after changes constitutes acceptance of the updated policy. The date at the top of this page reflects the most recent update.

12. Contact

For any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact us at:

techrep@aircraftinspecti.com
AircraftInspecti · aircraftinspecti.com